Our Story

About CMS Career Management Solutions Inc.

CMS is a 100% Canadian owned and operated Career Transition Company that has been providing a fully supported career counselling and job-search assistance service to corporate sponsored employees across Canada since 1981.

Our experience has been developed through working with over 15,000 candidates, from frontline operators to C-suite executives, from over 300 corporations and public sector organizations engaged in almost every sector of the Canadian economy. The services are available from coast to coast and are offered in both official languages.

In recent years, our service offerings have expanded to high performance and career exploration coaching for existing employees, plus HR support services.

All of our programs are practical in nature, and help people to positively move forward in their careers with proven effective tools, techniques, strategies and support.

We are a Dedicated & Qualified Team.

The culture at CMS can be described as a synergistic, collaborative team environment where all are inherently interested in the success of our job seekers and the support of our HR Corporate Clients.  

We have an ‘all hands on deck’ approach.  Regardless of  your title, your ideas are heard, your skills are appreciated, and your professional help is expected in all areas of the operation. 

Our valued employees and contractors have been long service contributors to the growth of the business, and have developed a passion for everyone’s success.


‪” I have worked with Louise and her team for 10+ years supporting displaced staff. Louise is professional, responsive and service oriented and has continuously met and surpassed my expectations.”

 Vice President, Human Capital, SOCAN


Core Leadership


 Welcome to CMS!  


Our mission is to soften the impact of downsizings and difficult employment terminations, on all parties concerned.  

My job is to ensure that we honor our commitments and provide the highly personal and effective outplacement service that the CMS name has been synonymous with since its founding in 1981. 

Please be assured that I am always available when you need a customized solution designed and priced to fit your budget – or if you see a problem that needs to be addressed quickly.

I am also your central point of contact when you require a CMS counsellor on-site at short notice anywhere in the country.

Please contact me directly at the number or email shown below whenever you are faced with a situation that you need help navigating. Thank you for your interest in our service and I look forward to working with you.


416.960.9845 ext.2977


Carlayne Gilbertson, CPC

Senior CMS Program Coach / High Performance Program Coach

Carlayne’s passion for people in undeniable.  Her curiosity about what makes people do what they do, what motivates some to strive to their ultimate potential, while others let themselves fall to defeat, is core to her coaching practice.

She compassionately works with clients to help them to create awareness, intention, and motivation to find true fulfillment in key areas of their lives – and also to build resilience in preparation for life’s more difficult moments.

Carlayne has worked in the performance improvement business for over 20 years working with some world renowned thought leaders including Stephen Covey, Tony Robbins and Brendan Bouchard. 

Carlayne is a certified Strategic Intervention Coach from The Robbins Madanes Institute and is certified in High Performance Coaching.  


Lisa Petsinis, CHRL

Senior CMS Program Coach / HR Consultant

Lisa Petsinis is a seasoned coach, career counselor, and HR professional who offers consulting and coaching services.  She has a background in human resources of more than 20 years across diverse industries and she has led every human resources function with roles including Senior HR Business Partner, Manager of HR Process & Projects, Director of Organizational Effectiveness, Director of Employee Services, and Director of Compensation, Benefits and HR Systems.  

She has a passion for people capability and she has left the organizations with which she has worked stronger through solid HR foundations, more engaged employees, more capable leaders, stronger teams and better business results.

Lisa is a Certified HR Leader with the HRPA, an Associate Certified Coach with the International Coaching Federation (ICF), a Certified Career Development Coaching Specialist, a Certified Strong Interest Inventory® and MBTI® Myers-Briggs Type Indicator facilitator.



Daphna Gale, PCC, CPC

Senior CMS Program Coach / French Language Program Manager

Daphna began coaching and facilitating learning programs, more than 20 years ago.  She has supported leaders of all levels and in multiple industries, to achieve the growth and development they aim for.

Daphna’s strength lies in supporting individuals at a deeper level. Her mission is to help people see their potential, and she understands how to link vision with strategy.

Daphna is a bilingual Professional Certified Coach (PCC) through the International Coaching Federation (ICF), a Certified Professional Coach (CPC) through the Institute for Professional Excellence in Coaching (iPEC), a Certified Executive Coach, and a Master Practitioner of Neuro Linguistic Programming (NLP) and Time Line Therapy™.  Daphna is also certified in Myers-Briggs (MBTI) Level I & II; STLI 360; CPI-260; the Work Personality Index (WPI); Situational Leadership II and more.


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