When I first spoke with Rosa, she was quiet and fairly despondent having just been told of her termination the day before. She had worked as a customer service manager for a retail group for the past 15 years. I learned from the HR Manager that she had a...
CMS Program Insights and Information
The role of human resources is integral to making necessary organizational changes as efficient and as effective as possible. However, the effects of implementing difficult company decisions, especially when it comes to laying off staff can be profound on HR team members.
As an HR professional,...
As we can all generally attest to, writing about ourselves for ourselves, can be a bit of challenge. The same was true as we worked through the CMS outplacement program with Jon.
Jon worked in IT as an End User Support Team Leader with his previous company. He was...
We first met Stanley during a group meeting, as his former employer delivered the news that they were closing their textile plant by the end of the year. The news came as a shock for most at the plant who had been long tenured employees.
As we met with each employee individually...
When Gabrielle came to us for job search assistance, she was already a few weeks into her search. She was looking for a Customer Service position having spent the last 5 years in a call centre environment for a large courier company as well as having several part-time retail sales...
When Rafi was enrolled in our outplacement program, he was working as an office equipment technician where he would support customers in the use and maintenance of their photocopiers, printers etc. He had worked for his previous employer for approximately two years, and this was his first job in...
Several years ago, I worked with a more senior gentlemen who had been let go by his employer after over 25 years of service. Jack was a Mechanical Engineer by education and had worked for a large, multi-national manufacturing company located just outside of Toronto. His last...